The Dental Concierge
Every patient leaves with their own AI assistant — one that explains their treatment in plain language, breaks down the cost, and answers questions 24/7 by chat or voice.
Patients leave dental appointments confused about their treatment, unclear on cost, and hesitant to proceed. That confusion quietly kills treatment acceptance and floods the front desk with repetitive calls.
The Dental Concierge gives each patient a personal AI assistant that explains procedures in plain language, itemizes costs with real insurance coverage, and is available any time by chat or voice — while giving the practice a clean workflow to document visits and track engagement.
The gap between the clinical appointment and patient understanding has real business cost.
Acceptance decline
Patients who don't understand a plan are less likely to proceed.
Front-desk overload
Staff lose hours to repetitive procedure and cost questions.
Communication gaps
Complex insurance is rarely explained in patient-friendly terms.
No after-hours
Questions arise outside business hours with nowhere to go.
A dual-interface platform serving both clinical staff and patients.
- Conversational AI explains treatment, costs and recommendations 24/7 by text or voice.
- A multi-carrier fee-schedule engine calculates patient-versus-insurance portions in real time.
- Secure patient verification — date of birth plus SMS two-factor — protects health data.
- Doctors submit clinical notes from their phone via a secure, time-limited SMS link.
What we built, in detail.
AI patient conversations
Each conversation is personalized with the patient's specific treatment, coverage and out-of-pocket cost — by chat or natural voice.
Multi-tenant practice management
Isolated data, role-based access for admins, providers and front desk, and per-practice branding.
Insurance fee-schedule system
Multiple carriers, coverage categories and instant patient-portion math, with bulk spreadsheet upload.
Patient verification & security
DOB verification, SMS 2FA, expiring sessions and time-limited access links.
Doctor notes via SMS
Providers submit findings from a mobile form delivered by secure link — no full login required.
Configurable AI personality
Professional, warm, casual or educational styles with adjustable verbosity and custom instructions.